Tenant Services
We strive to make work order reporting as simple and reliable as possible. To make a request, call our maintenance hotline at (757) 333-7815. You will always be answered by a Facility Coordinator or an Answering Service Operator, not a voicemail, to ensure that your request was received and processed. We also offer 24/7 services for after hours emergencies.
We harness the power of cutting edge technology with state of the art property management tools. Maintenance requests are now resolved faster than ever. Our technicians receive work orders on mobile devices in real time and each one of our service trucks is equipped with fleet GPS to pinpoint which personnel is closest to the location. Building automation technology allows HVAC systems to be accessed directly from a mobile device in many buildings.
Our maintenance management is certified by the International Facility Management Association (IFMA), which is the largest and most recognized association for facility management professionals in the world. We have an in-house quality control program, and our technicians are continuously receiving the latest training and certifications in their fields.
Maintenance Hotline
(757) 333-7815